Frequently Asked Questions
The Help Center
What type of cover is available ?
We offer Comprehensive cover which is the most common type of cover, including most of the benefits of third party fire and theft as well as coverage for accidental damage to your horsebox. Third party only provides protection against damage or injury caused to third parties by your horsebox. It does not cover any damage to your own horsebox. Third party fire and theft includes the protection offered by third party only and also provides coverage for fire damage to your own horsebox or theft of the vehicle its self.
Is breakdown cover available?
Breakdown is available for vehicles up to 12.5 tons and assistance is available 24hours a day, 365 days a year. Breakdown cover provides assistance in case your horsebox breaks down while you're on the road. If your horsebox experiences a mechanical failure, a breakdown cover can help you get back on the road as quickly as possible.
Do you offer home assist with your breakdown cover?
Yes, this is part of the main breakdown product, if you breakdown at your home, you will be covered for home assist under our breakdown coverage.
Can I take my horsebox abroad ?
Yes, it is possible to take your horsebox abroad, but it's important to ensure that you have the appropriate insurance coverage and comply with the legal requirements of the country you plan to visit.
How do I make a claim ?
You will need to use the contact details on the claims section on this website and have your policy number, name and your drivers name with the details of the incident to hand.
Are there any age restrictions ?
we do not have an age restriction for horsebox insurance. However, it's important to be aware that including young drivers on your policy tend to increase the policy premium and if an incident occurs with a young driver operating the vehicle, there may be an additional excess that needs to be paid.
Can I insure multiple horseboxes on the same policy ?
Yes you are able to add multiple horseboxes to a policy.
Am I able to use the horse box for business use ?
You can use your horsebox for business use for the proposers equine trade and non-equine trade. Also for the named drivers equine trade and non-equine trade. We offer hire and reward for transporting other peoples horses for monetary gain.
How can I make changes to my policy ?
You will be able to make changes by emailing us with the any details you want to alter. We will then make those changes for you.
What factors can affect the cost of insurance?
Here are some of the things that can affect the premium of your insurance: Vehicle value, vehicle weight, Driving restrictions, location, claims history, security of the horsebox and young drivers.